Privacy Policy
Last updated: March 30, 2026
AutoStore ("we", "our", "us") provides tools for store owners to manage products, orders, and automated Instagram messaging. This policy explains what data we collect, how we use it, and your privacy rights.
1) Data We Collect
- Account data: email, encrypted password hash, store profile details.
- Instagram integration data: Instagram account ID, username, access token, and webhook events.
- Store and order data: products, pricing, shipping options, customer order details.
- Payment-related metadata needed for order processing and verification.
- Technical logs: request metadata, diagnostics, and security events.
2) How We Use Data
- Provide storefront, order management, and automation features.
- Process connected account actions (Instagram OAuth, webhook events, auto-replies).
- Detect abuse, prevent fraud, and maintain platform security.
- Comply with legal, accounting, and regulatory obligations.
3) Facebook/Instagram Data
If you connect Instagram/Facebook features, we process data according to Meta Platform Terms and Developer Policies, only to provide requested app functionality.
Data deletion instructions are available at /data-deletion.
4) Payments and Chargily
Payment processing may involve third-party providers, including Chargily. Their own terms and policies apply to payment operations. For Chargily terms, see Chargily Terms.
5) Data Sharing
We do not sell personal data. We share data only with service providers required to run the platform, payment providers, and where legally required.
6) Security and Retention
We apply technical and organizational safeguards to protect data. Data is retained only as long as necessary for service delivery, legal obligations, and legitimate operational needs.
7) Your Rights
You may request access, correction, or deletion of your data by contacting us using the details below. For Meta-connected data, you may also revoke app access from your Meta account settings.